Help us to solve the crash on your device

Enabled [developer options] on your device

1. Open device [Settings] -> [About phone] -> [Software information]
2. Check [Building number] and tap it for multiple times( 7 - 8 times for S8)

Make larger logging buffer

1. Open device [settings] -> [Developer options]
2. Check [Buffer size for logging] and set the logging buffer size to 16M

Turn on bug report function

1. Open device [settings] -> [Developer options]
2. Turn on [Include bug reports in power menu]

Make bug report and share

1. After you application crash.
2. Long press power button on your device show power menu.
3. Click the [Make bug report] button.
4. Wait for gathering bug report(You can open notification list to check the progress of gathering)
5. After gathering down, click the bug report and share it to us

Pièces jointes (7)

tmp1qzfeuj3.png
45.3 KB

tmpbcepyrkp.png
48.9 KB

tmp_cywr9gc.png
53.4 KB

tmpapfbdzdw.png
23.7 KB

tmpwx5y8mqz.png
165 KB

tmpl5pb17ta.png
57.9 KB

tmpe7fps7wi.png
113 KB